A Peer-to-Peer marketplace and sharing community provides immense possibilities. neighbourbase aims to encourage the creation of a neighborhood communities built on peer to peer exchanges. You could share, rent, sell or give away things amongst your neighbours.

Sign up on neighbourbase for free and begin exploring what is available in your neighborhood. To make your searches more accurate and useful we let you define the geographical limits of your neighborhood.

Choose borrow, buy, rent or get from the Lisitng page. Send a request to the product owner.

The owner then reviews your request and gets back to you with a response.

If the owner accepts your request, you can communicate further details and then make the exchange according to the conditions agreed upon.

We urge you to look at the sharing best practices for a more pleasant experience during an exchange.

Choose 'List a Product' option from neighbourbase task bar. You can then enter details about your product. Provide all relevant information about the product you are lisitng. This will help your neighbours match their needs.

Sign Up on neighbourbase is free.

Click on the Sign Up button and register using your email-id.

Make sure you complete your Profile after you sign up; a more complete profile helps create trust in the community.

The location on the map helps neighbourbase go hyperlocal. This gives your exact location. You can then define the extent of your neighbourhood. Currently neighbourbase extends your neighbouthood to a radius of 1500 meters from your exact location. You can increase or decrease this default.

neighbourbase may deactivate your account, as outlined in our Terms of Service. Your account may be deactivated or suspended if there are reports from users against you that are proven to be correct during a review. We conduct periodic reviews as part of an effort to foster a trustworthy and safe community built on mutual trust.

You are free to cancel your neighbourbase account at any time. To cancel your account, go to your profile page and choose the "delete account' option.

In the event that you cancel your account, all your listings and affiliation to private networks will be removed.

neighbourbase does not share any of your personal information such as your email id, address or phone numbers with other members or non-members. All exchanges happen at a person to person level and you decide on the information you want to share.

Currently the verification process is limited to email verification. This is not a mandatory step. Wheh you check a members profile you get to know if the member has a verified email id or not.

When you are logging in, choose the 'forgot Password' option to create a new password. The 'Login' option in the landing page has a Forgot Password option. Choose this option to change the password.

Go to the 'Profile' option listed under your username. Choose the Reset Password option to change your password.

Yes. you can change your email id.

The Profile option under your username has an option to Change your registered email.

A verification request will be sent to your new email id when you change the email id.

neighbourbase is committed to protecting your privacy. We do not share your information with any outside parties. All personal information that you share with us, will be kept confidential and is only used by us to provide you with more relevant listings. The only personal information that neighbourbase shares with other users is your first name and the area you live in. It is completely up to you to decide what other information you want to share with other users once they request a product from you or you initiate a request.

The neighbourbase community is built on trust. Your profile is what other users use to determine whether to accept or decline a request initiated by you. A complete and up to date profile with a clear profile picture projects an image of trustworthiness. This helps increase your chances of getting requests and acceptances for the requests you send out.

Yes. You can update/edit your profile information anytime.

To edit your profile information, select the Profile option found under your username in the task bar. Select the information you want to update and make changes.

The Profile option under your username has an option to Change your profile picture.

You can change your profile picture by selecting this option.

neighbourbase encourages you to share things you own with fellow members. You can also 'rent' your products, 'sell' them or just 'give' them away.

neighbourbase messaging system is used to get connected between members.

Always use the messaging system to record your conversation and register your feedback. This helps in creating your neighbourbase trail. Members credibiltiy is determined by how active you are in the neighbourbase platform and the rating and feedback you get.

As a borrower or buyer you can simply 'Cancel' the request you have raised.

As a lender you can opt out of a conversation by expressing your 'Inability to service'.

All financial transactions between members take place directly between members. neighbourbase is not part of any financial transaction

You have access to members only when you reach out to them or they reach out to you. This is done through neighbourbase messaging system. You have an option to 'block' a particular member when you get a message from them. Once you 'block' a member you will not get any further requests from this member.

While we have this option to safeguard your privacy we at neighbourbase hope that this is never used.

Yes, you can unblock a blocked member.

neighbourbase is a space created for your neighbourhood. All members have equal responsibility in keeping this space clean. They should exercise caution while listing their products and services and follow neighbourbase listing policy at all times.

In case of any violation of this policy, members can report the abuse clearly stating the reason. The neighbourbase administrator will review this and take appropriate action.

Hyperlocal pertains to a small geographically defined community.

neighbourbase lets you define your exact location and considers an area within a radius of 1500m as your community. You are given access to all resources within this community. You as a member can however change this default radius and define your own community.

In a sharing economy going hyperlocal helps establish ones credentials faster

Identify, locate and transact with members at the most local level.

Hyperlocal makes referrals much more efficient. Focussing on a small geographic area where connections can be established quickly.

Hyperlocal enables you to build a neighbourhood community.

You can change your location to the new one. This will then become your default location?

The search option on the lisitng page provides you with the option of changing your location

Whenever an exchange is made, neighbourbase encourages both the owner as well as the user who requests the product to review and rate both the product as well as each other.

Reviews are a way of sharing your experience after an exchange takes place. Writing a review and providing a rating to a user provides valuable feedback for other users to go by when they decide to enter into an exchange for a particular product with the user.

Reviews and ratings are displayed on your profile and serve as a history of your interactions with other users. This helps build trust as well as provides a way for other members of the neighbourbase community to make informed decisions about entering into an exchange.

Ratings are a way of expressing your satisfaction level for a transaction. You rate the borrower, lender and the product on a scale of 1 thru 5 (one star to five stars) where 1 being the lowest and 5 being the highest.

Every request when it is completed has an option for providing your feedback/review. It is mandatory that the transaction is done through the neighbourbase platform for you to provide this feedback.

Write your review and provide your rating for both the user as well as the product in the space provided. Keep the review short, and make sure you follow the review guidelines.

Please remember that the neighbourbase community relies heavily on accurate and honest reviews. We will alter or remove any reviews that are reported for abuse or fail to comply with the review guidelines.

The first step towards borrowing or renting something from a neighbour is initiating a request on neighbourbase. Check out the owner's ratings and reviews to see if you really want to initiate a request with this user.

While initiating a request send a small personal message along with the request that will help the owner decide whether to rent or share the product with you.

If the owner wants any more additional information before he accepts the request to rent or share the product with you, make sure you share these details with him.

Once the owner agrees to rent/share the product with you, agree on a time and place to meet to make the exchange.

If you are making the exchange with a complete stranger, neighbourbase encourages you to meet in a public place such as a neighborhood coffee shop in the interest of safety.

Ensure that you are on time for the exchange and polite during the interaction, don't forget to set up a return date as well. Update this return date on neighbourbase and we will remind the borrower to return the product.

The neighbourbase community is built on trust; someone agrees to share something with you, with the greatest levels of trust. Uphold this trust by treating the product that you borrow or rent like your own. For example, if you borrow something like a barbecue, make sure you clean it thoroughly before returning it.

Return the product that you borrow in the same condition you got it. Make sure you adhere to the return date and set up a meeting on that day for the return. Be on time to return the product. We also encourage you to ask for a review as this helps build trustworthiness within the neighbourbase community.

neighbourbase believes that honest communication helps build a stronger community. There are times when something you borrow or rent from someone breaks while you are using it. Be completely transparent with the owner in the event of any damage or breakage, don't try to cover it up. Offer to replace, repair or compensate the owner for the damage. It is up to the owner to accept this offer or not. Owners must also keep in mind that damage or breakage may be a result of the general wear and tear that occurs during a products life and not the renter/borrower's fault entirely and be fair in their request for compensation.

Honest communication is very important to the neighbourbase community. In the interest of this we urge all users to review and rate each other as well as the product after an exchange takes place. Reviews help users build a reputation in the neighbourbase community. These reviews help both the recipient of the review as well as all the members of the neighbourbase community.

While writing the reviews we encourage you to make sure your review is concise and sticks to the facts. Keep in mind that your reviews cater to both the recipient as well as the neighbourbase community as a whole. Try to be as polite as possible while writing a review. In the event that you have a bad experience, we strongly discourage any verbal abuse or personal insults, try and explain your position through a well worded review.

We would like the neighbourbase community to be as transparent as possible and hence would like to refrain from editing or deleting reviews. However, in the event that a review contains abusive language and is reported by the recipient, we will either edit it or take it down and send a warning to the reviewer. Multiple cases of verbally abusive behavior may lead to a users account being suspended.

neighbourbase reserves the right to edit or take down any review that we feel does not comply with the above review guidelines.